Returns & Refund Policy – Cloudrest Furnishings UK

At Cloudrest Furnishings Limited, we want you to be completely satisfied with your purchase of the sofa or furniture item. If for any reason you are not, we offer a simple and transparent return process.

Sofa Returns & Exchanges

You may return or exchange your sofa within 7 to 10 days of delivery, provided that the item must be

In its original condition

Unused, unopened, and untorn.

Free from damage, stains, or wear 

Return Shipping

Please note that the customer is responsible for all return shipping cost unless the iltem is faulty or incorrect.

How to Request a Return

To initiate a return or exchange, please contact our customer service team with your order deatils. Our team will guide you through the process to unsure a smooth return experience.

Refunds

Once your returned item is received and inspected, we will process your refund. Refunds are issued to the original payment method.

UK Delivery & Returns

We proudly serve customers across the UK, ensuring a reliable and professional delivery and return service for all our furniture products.

Thank you for shopping with Cloudrest Furnishings Limited. Your satisfaction is our priority.